Ellsworth Systems is currently seeking to fill a full-time Supply Chain Administrator position in our Franklin, Tennessee home office.

Position Type: Non-Exempt / Full-time

Reports To: Director of Service Operations

About Ellsworth Systems:

With over 30 years of experience as a supplier of financial products and services, Ellsworth Systems brings innovative solutions, personalized services, and top financial products to each customer. We specialize in physical and electronic security systems for banks and credit unions, and customized service agreements for existing or newly installed products.  Banks, credit unions, commercial business, and retailers alike rely on us to provide products and services to help them be more efficient, profitable, and secure.

We currently have an opening within our dispatch team. We are looking for someone who is hard working, has a positive and energetic attitude, is a team player, and can prioritize and manage multiple tasks

Primary job duties include:

• Answer service calls throughout the day
• Schedule service requests as needed through company automated tool
• Close out and invoice completed service requests
• Data entry
• Ability to train others a plus
• Sense of urgency to ensure satisfaction for our customer base
• Work with Service and other internal departments to address all customer needs as assigned
• Perform other duties as assigned

REQUIREMENTS

• The ideal candidate should possess some experience in a service related field
• Professional appearance and demeanor
• Solid organizational skills
• Ability to learn and use computer-based programs as necessary for the performance of their duties
• Must be able to function independently or as key member within a team environment
• Motivated individual with good business and problem-solving skills
• Strong in MS Word, Excel, Outlook, and data entry skills
• Enjoys a fast-paced work environment
• Pleasant telephone skills
• Excellent communication skills

EDUCATION

Successful candidate must possess a high school diploma. (College degree is preferred)

Must be able to communicate verbally and written in the English language