Ellsworth Systems is currently seeking to fill a full-time Supply Chain Administrator position in our Franklin, Tennessee home office.

Position Type: Non-Exempt / Full-time

Reports To: Director of Service Operations

About Ellsworth Systems:

Ellsworth Systems is a leading independent US provider of financial products, software, security, and services. Since 1987, Ellsworth Systems has gained a reputation for innovative solutions and transparent business processes. We partner with leading security and financial equipment vendors to provide products and services that are designed to meet the specific needs of our customers.

Primary job duties include:

• Answer service calls throughout the day
• Schedule service requests as needed through company automated tool
• Close out and invoice completed service requests
• Data entry
• Ability to train others a plus
• Sense of urgency to ensure satisfaction for our customer base
• Work with Service and other internal departments to address all customer needs as assigned
• Perform other duties as assigned

REQUIREMENTS

• The ideal candidate should possess some experience in a service related field
• Professional appearance and demeanor
• Solid organizational skills
• Ability to learn and use computer-based programs as necessary for the performance of their duties
• Must be able to function independently or as key member within a team environment
• Motivated individual with good business and problem-solving skills
• Strong in MS Word, Excel, Outlook, and data entry skills
• Enjoys a fast-paced work environment
• Pleasant telephone skills
• Excellent communication skills

EDUCATION

Successful candidate must possess a high school diploma

Must be able to communicate verbally and written in the English language